Philippe Rambach, Chief AI Officer at Schneider Electric, discusses how the company integrates artificial intelligence across its global operations while maintaining a pragmatic, business-first approach. In an interview with AI Magazine, Rambach outlines the principles guiding AI adoption in over 160 factories and 140 countries.
Rather than chasing the latest technology trends, Schneider Electric evaluates AI use cases based on business value and technical feasibility. Every project passes through gate reviews that assess these factors, preventing what Rambach calls “pilot purgatory.” The company prioritizes solutions that can scale from the start, avoiding lab experiments that fail in production.
The rise of agentic AI is another key topic. Schneider recently launched Sera, an AI agent that allows users to interact with environmental data using natural language. Rambach emphasizes that generative AI agents complement, not replace, classical AI methods like forecasting and anomaly detection. He warns against the common mistake of treating generative AI as a one-size-fits-all replacement.
To prepare employees for AI adoption, Schneider has implemented a training program called “AI for All.” The curriculum emphasizes critical thinking, helping staff evaluate AI outputs rather than trusting them blindly. The company also hosts “promptathons” and maintains a prompt library to share best practices across teams.
On the technical side, Rambach explains the decision between edge and cloud AI deployment. Factors include data sovereignty, cybersecurity, and latency—especially in high-speed manufacturing processes where millisecond delays matter. Schneider builds solutions that work in both environments.
The interview also touches on the energy demands of large AI models. As a supplier to data centers, Schneider Electric uses AI to optimize power management in collaboration with partners like NVIDIA. Rambach views AI as both a contributor to and a solution for the energy density problem.
Regulatory compliance under the EU AI Act is managed through a responsible AI team, and Schneider has published a public Trust Charter that excludes uses like facial recognition. Rambach notes that regulation has not slowed down innovation.
Looking ahead, Rambach sees the CAIO role evolving from overseeing all AI initiatives to setting technical policy and supporting large-scale use cases. He warns against becoming a bottleneck and stresses the importance of leveraging existing transformation teams rather than creating new ones.
The key takeaway: AI in heavy industry must serve real business needs, and human critical thinking remains indispensable. As Rambach puts it, “We should not forget everything we have learned in the last 2,000 years, just because there’s a new technique.”
