Tag: Croma

  • iPhone 17 Pro Max Effective Price Drops to Rs. 74,990 at Croma with Exchange Deals

    iPhone 17 Pro Max Effective Price Drops to Rs. 74,990 at Croma with Exchange Deals

    Croma has introduced a promotional offer that brings the effective price of the 256GB iPhone 17 Pro Max down to Rs. 74,990. This price is achieved when customers combine eligible exchange benefits, an exchange bonus, and select bank offers. The final amount depends on the value of the device being traded in and the specific promotional conditions.

    It is important to note that the headline price does not represent a flat discount on the phone’s selling price. Buyers must meet the conditions attached to the exchange and payment offers, so the final cost can vary.

    How the Rs. 74,990 Price Is Calculated

    Croma lists the iPhone 17 Pro Max 256GB at an effective Rs. 74,990 under its current promotion. The 512GB model is available at an effective Rs. 94,990. The discount combines the value of an eligible old smartphone with Croma’s exchange benefits and selected bank cashback.

    Croma is offering an exchange bonus of up to Rs. 12,000. Customers can also receive up to Rs. 53,000 as exchange value for an iPhone 15 Pro Max, depending on the handset’s model and condition. Select credit-card transactions can provide an additional Rs. 4,000 in bank cashback.

    Additional Benefits for Buyers

    The offer includes more than just an exchange discount. Croma is also providing a free Hyphen case combo worth Rs. 3,499 with eligible purchases. Buyers can further claim a flat 10% discount on AppleCare+ under the promotional terms.

    The deal is available through Croma’s retail network and its online platforms, subject to applicable terms and product availability.

    Things to Check Before Exchanging Your Phone

    The biggest point to consider is the exchange valuation. Croma’s terms require the old phone to be in working condition, with an intact display and no specified forms of physical damage. The device details entered during the transaction must also match the handset handed over for verification.

    For buyers with a high-value eligible phone, the combined benefits can significantly reduce the effective cost of the iPhone 17 Pro Max. Those without a suitable device for exchange, however, will not get the headline Rs. 74,990 price. Croma’s offer should be evaluated based on the actual exchange value and cashback available to each customer, rather than the advertised effective price alone.

  • Croma Taps Onsitego’s Qdigi to Elevate After-Sales Service for Own-Label Appliances Across India

    Croma Taps Onsitego’s Qdigi to Elevate After-Sales Service for Own-Label Appliances Across India

    Mumbai, July 8, 2026 — Croma, India’s leading omni-channel electronics retailer under the Tata Group, has appointed Qdigi, a subsidiary of Onsitego, as its exclusive Authorized Service Partner nationwide. The strategic collaboration covers installation, repairs, maintenance, and spare parts management for Croma’s rapidly expanding Own Label product portfolio.

    Backed by deep technology integration and a pan-India service network, the partnership aims to deliver a best-in-class ownership experience for millions of Croma customers. Support spans categories including air conditioners, refrigerators, washing machines, televisions, and small domestic appliances.

    Following a successful operational transition over the past six months, Qdigi now oversees the entire after-sales service ecosystem for Croma’s Own Label products. The service framework is built on four key pillars:

    Expanded Nationwide Reach

    A service network spanning over 550 centers improves accessibility for customers across the country.

    Faster Turnaround Times

    Centralized spare parts warehousing, optimized logistics, and partnerships with leading spare-part distribution networks accelerate fulfillment, improve first-time resolution, and reduce repair turnaround times.

    Technology-Led Service Delivery

    Deep integration between Croma’s CRM platform and Onsitego’s proprietary technology enables intelligent service allocation, real-time tracking, and complete visibility throughout the service lifecycle.

    “Our commitment to our customers extends far beyond the point of sale; it encompasses the entire ownership journey,” said Shibashish Roy, CEO & Managing Director of Infiniti Retail Ltd. “As our Own Label portfolio continues to grow, investing in a robust service ecosystem is paramount. This partnership with Qdigi is a significant step in that direction. By combining their expansive network and technical expertise with our customer-first approach, we are creating a service experience that is not just reliable and accessible, but also transparent and efficient.”

    Kunal Mahipal, Founder and CEO of Onsitego, added, “At Onsitego, we believe after-sales service is a critical driver of customer trust and brand loyalty. We are delighted to partner with Croma to build one of India’s most advanced and customer-centric service ecosystems for private-label appliances.”

    The partnership reflects Croma’s broader strategy of treating after-sales service as a core part of its customer proposition, not an add-on. With over 560 stores across 200+ cities, Croma continues to invest in initiatives that enhance its overall customer experience.