Veterinary clinics face a constant challenge: doctors care for animals, speak with pet owners, examine patients, prepare treatment plans, and complete detailed medical records after every visit. This paperwork takes valuable time away from patient care. VetRec entered this space with a clear goal: build an artificial intelligence platform that removes much of the documentation work from veterinary professionals. Instead of replacing medical expertise, the platform supports veterinarians with faster and more accurate record keeping. Recent developments show that VetRec has moved far beyond a simple note-taking tool and now plays a larger role in modern veterinary practice.
VetRec Brings AI Into Daily Veterinary Work
VetRec focuses on one of the most labor-intensive segments in veterinary practices: medical records. Proper documentation is necessary for every consultation. The tool listens actively during visits, makes sense of what veterinarians are discussing, and within a few minutes generates a complete record. The records are then reviewed by the veterinarian before being appended to the medical file. This technique gives complete authority to physicians while removing a large portion of the tedious job of record maintenance. VetRec differs from other AI tools used in medical practices because it understands the special terminology used in animal medicine, rather than human medicine.
AI Creates Accurate Medical Records
The technology works through a simple process. During an appointment, the system captures the conversation between the veterinarian and the pet owner. Advanced speech recognition converts spoken words into text. Veterinary language models then identify the patient’s history, symptoms, examination findings, treatment plans, medications, and diagnostic details. After this analysis, the platform prepares structured SOAP notes along with discharge instructions, referral summaries, surgery reports, and complete medical records. The veterinarian checks the final document, makes any necessary changes, and approves the record. This approach saves valuable clinical time while maintaining professional oversight throughout the documentation process.
Large Emergency Hospital Network Shows Confidence
The strongest proof of VetRec’s success came through its partnership with VEG ER for Pets, one of North America’s largest emergency veterinary providers. The collaboration started with a six-month pilot program that tested the platform in real emergency hospitals. During this period, VetRec supported documentation for more than 100,000 emergency patient visits. The results encouraged VEG to expand the partnership across its organization. More than 70 percent of VEG hospitals now operate with the VetRec platform, while a full company-wide rollout continues. This large-scale adoption shows that the technology performs well even in busy emergency environments where speed, accuracy, and clear documentation remain essential.
Expansion Beyond Clinical Documentation
VetRec recently expanded its product portfolio with the launch of an AI Receptionist in July 2026. This new system handles routine front-desk tasks that often consume staff time throughout the day. The virtual assistant answers phone calls, schedules appointments, records messages, and supports clinics after regular business hours. This development marks an important step for the company. VetRec now addresses both clinical documentation and administrative work, which helps veterinary teams spend more time with patients instead of routine office tasks. The broader platform also creates a smoother experience for clinics that seek one technology partner for multiple operational needs.
Regular Product Updates Improve Clinical Workflows
VetRec continues to improve its software with frequent product updates. Recent releases introduced clinical alerts, evidence citations, ER Rounds workflow support, Body Maps, and stronger record recap features. These additions show that the company aims to support more than documentation alone. The platform now assists with clinical organization and information management across different stages of patient care. Each new feature strengthens the overall workflow inside veterinary hospitals. Doctors receive better access to organized clinical information, while staff members complete routine processes with greater consistency and speed.
Benefits for Veterinary Teams
Veterinary professionals often spend many hours each week on documentation. VetRec helps reduce this workload through automatic note creation that follows every consultation. Less time spent on paperwork allows doctors to focus more attention on examinations, treatment decisions, and conversations with pet owners. The software also creates standardized SOAP notes, which improve consistency across different clinicians. Structured documentation helps clinics maintain clear patient histories and supports smoother communication between team members. Faster documentation may also allow hospitals to manage higher patient volumes without adding extra administrative pressure.
Strong Position in a Growing AI Market
Artificial intelligence continues to reshape veterinary medicine across many areas, including diagnostic support, radiology, disease prediction, herd health management, and clinical documentation. VetRec stands among the leading companies that focus specifically on veterinary record automation. The company competes with several other AI scribe providers, yet its rapid enterprise adoption and specialized veterinary design have helped establish a strong market position. VetRec also offers enterprise-level security standards, including SOC 2 Type II compliance, along with support for practice management software integrations and GDPR requirements for clinics in the United Kingdom and Europe. Pricing in the UK starts at approximately £79 per veterinarian each month, accompanied by a 14-day free trial.
Future of AI in Veterinary Care
VetRec shows how artificial intelligence can strengthen veterinary medicine without replacing professional judgment. Every medical record still requires review and approval from a qualified veterinarian, which keeps clinical responsibility firmly in human hands. The technology simply removes repetitive documentation tasks and allows veterinary teams to devote more attention to patient care. The company’s rapid product expansion, large-scale deployment with VEG ER for Pets, and continued investment in workflow improvements demonstrate steady progress toward a broader AI platform for veterinary practices. As veterinary clinics search for better efficiency, higher documentation quality, and improved patient experiences, VetRec continues to play an important role in the digital transformation of animal healthcare.
Frequently Asked Questions
- What is VetRec? VetRec is an AI-powered platform that automates veterinary documentation by generating medical records, SOAP notes, and clinical summaries from consultations.
- How does VetRec work? VetRec listens to veterinarian-pet owner conversations, transcribes them, and creates structured medical notes that veterinarians review before approval.
- What are the benefits of VetRec for veterinary clinics? It reduces paperwork, saves time, improves documentation consistency, and allows veterinarians to spend more time on patient care.
- Does VetRec only create medical records? No. VetRec also offers an AI Receptionist that can answer calls, schedule appointments, and handle routine administrative tasks.
- Is VetRec used by large veterinary hospitals? Yes. VetRec has been adopted by a majority of hospitals within the VEG ER for Pets network following a successful pilot program.
