Tag: IT hiring

  • How AI-Led Productivity Is Redefining IT Hiring: Q&A with Han Digital CEO Saravanan Balasundaram

    How AI-Led Productivity Is Redefining IT Hiring: Q&A with Han Digital CEO Saravanan Balasundaram

    Saravanan Balasundaram, Founder and CEO of Han Digital Solution, sees a fundamental shift underway in India’s IT-BPM industry. In a recent interview, he outlined how AI-led productivity gains—not just weaker tech spending—are driving the sharp slowdown in net workforce additions. He also explained which roles will thrive, why flexible staffing is becoming the norm, and what graduates need to do to stay employable.

    The Numbers Behind the Hiring Slowdown

    According to Balasundaram, two forces are shaping H1 FY27 workforce trends. Around two-thirds of the decline can be attributed to AI-led productivity, which is reducing the number of people needed to deliver the same work, especially in traditional IT services and BPO. The remainder stems from cautious discretionary spending, reinforced by continued uncertainty in West Asia and its effect on sectors like retail, travel, and manufacturing.

    But overall technology spending has not collapsed. Global IT spending is expected to approach $6.3 trillion in 2026, and Indian enterprises are directing more than 40% of technology capex toward data modernization, AI, and cybersecurity. The result, says Balasundaram, is a shift from mass hiring to precision hiring—where each technology investment must deliver stronger capability and productivity.

    “The bigger imperative is to move the workforce up the value chain faster than the productivity curve is rising,” he said.

    Which Job Roles Will Grow or Decline?

    Hiring demand will center on professionals who can combine AI expertise with technical or domain knowledge. Balasundaram expects strong growth in AI/ML engineering, cybersecurity, robotics and AI, and platform-specific specialists across SAP, Oracle, Microsoft, AWS, Salesforce, and ServiceNow. He also flagged emerging roles such as Loop Engineers and Forward Deployed Engineers—positions built around deploying and operating AI systems autonomously.

    On the other side, repetitive and rules-based tasks will face the most pressure. L1 support, ticketing, transactional processing, basic QA, and some entry-level coding and testing roles will see their share of hiring fall significantly. Balasundaram doesn’t expect these jobs to vanish overnight, but he does see the hiring pyramid shifting from volume-based to skills-based.

    The Rise of Flexible Staffing

    Contract and project-based work is becoming a core part of India’s IT workforce, not just a tool for managing hiring cycles. As Global Capability Centers (GCCs) expand and AI-driven roles emerge, organizations need specialized talent quickly. Flexible staffing lets them access skills like AI, cloud, data, cybersecurity, enterprise platforms, and multilingual capability on demand.

    For mid-career professionals, this means more opportunities to work across projects and organizations. For fresh graduates, however, the entry bar is rising. Companies are moving away from high-volume campus hiring and looking for candidates who already have practical AI skills, domain understanding, and the ability to contribute in production environments. The staffing model, Balasundaram notes, is shifting from “people on demand” to “skills on demand.”

    What AI Readiness Really Means for Gen Z

    Balasundaram argues that AI readiness is too often reduced to prompt engineering. Prompting, he says, is becoming a baseline capability rather than a differentiator. Real readiness means knowing how to build, deploy, integrate, and manage AI systems that operate autonomously across business functions.

    He recommends three priorities for graduates: domain expertise layered with AI skills; technology and platform skills that go beyond using AI tools—including how to build production-ready code; and meta-skills like rapid learning, experimentation, problem-solving, and adaptability. Universities also need to move faster; static curricula risk producing graduates equipped for yesterday’s technology environment.

    When Will Stronger Hiring Return?

    Looking beyond FY27, Balasundaram says enterprise AI spending is surging globally, but ROI has not yet caught up. Workforce growth will rebound when AI moves from cost optimization to value creation through AI-native products, agentic systems, new digital businesses, and technology-led revenue streams. Until then, productivity gains will continue to suppress traditional headcount needs.

    GCCs will be a key signal to watch. As they evolve from executing roadmaps to shaping global strategy and owning products, demand for talent should strengthen—but with a very different skill mix. The next hiring cycle in IT-BPM will likely be smaller in volume, but potentially much higher in value.

    This article is based on insights from Saravanan Balasundaram, Founder & CEO of Han Digital Solution.

  • Today’s Top Tech Roundup: Gemini AI Voice Tests, India’s Semiconductor Mission, Meta AI Safety, and More

    Today’s Top Tech Roundup: Gemini AI Voice Tests, India’s Semiconductor Mission, Meta AI Safety, and More

    Stay ahead with the latest tech developments making headlines today. From Google’s Gemini AI voice experiments to India’s ambitious semiconductor push, here is your quick roundup of top tech news.

    Google Tests Custom Gemini Voices

    Google is reportedly testing custom voice options for its Gemini AI assistant, giving users more personalized interactions. The move signals growing competition in the AI voice assistant space as companies race to differentiate through natural language capabilities.

    India Launches Semiconductor Mission 2.0

    India approved a massive ₹1.27 lakh crore investment under Semiconductor Mission 2.0 to build a self-reliant global semiconductor ecosystem. The initiative aims to boost domestic chip manufacturing, reduce import reliance, and foster innovation in chip design and fabrication.

    Meta Adds AI Safety Alerts

    Meta is rolling out new AI safety alerts across its platforms, aiming to protect users from potential harms such as misinformation, hate speech, and malicious AI-generated content. The step aligns with broader industry efforts to implement responsible AI guardrails.

    IT Hiring Rebounds

    After a period of slowdown, IT hiring is showing signs of recovery. Companies are increasingly recruiting for roles in artificial intelligence, data science, and cybersecurity, driven by demand for digital transformation and emerging technologies.

    Microsoft Expands Beyond OpenAI

    While continuing its partnership with OpenAI, Microsoft is actively exploring other AI partnerships and internal projects. This diversification strategy aims to reduce dependency on a single vendor and accelerate AI integration across its product suite.

    These stories underscore the rapid pace of change in technology. For deeper insights, explore related coverage on India’s Semicon 2.0 and other breaking tech news.

  • The Hardest IT Roles to Fill in 2026: AI, Cybersecurity, and the Rise of Hybrid Professionals

    The Hardest IT Roles to Fill in 2026: AI, Cybersecurity, and the Rise of Hybrid Professionals

    The IT hiring landscape has shifted dramatically. Open requisitions are no longer for generalists or entry-level specialists. Instead, positions that remain unfilled for six to nine months demand a rare combination: an engineer who writes strong code, navigates AI platforms, assesses risk exposure, and aligns technical decisions with business priorities. Three skills, one person, a small pool. This is the core talent challenge organizations face as they head into the second half of this decade.

    The 2026 State of the CIO survey from Foundry confirms the shift. AI and machine learning, along with cybersecurity, now share the top position as the hardest IT skills to hire for, with data science and analytics ranked third. What stands out is not the ranking itself but the nature of the shortage. Hiring teams are no longer struggling to find specialists—they are struggling to find professionals who operate across disciplines simultaneously, at speed, and with sound judgment under real constraints.

    AI and Machine Learning: From Prompt Engineers to Agentic Builders

    The role of the AI professional has evolved significantly over the past two years. Prompt engineering as a standalone function has largely faded. Organizations today need AI product engineers who can deploy agents, build testing frameworks, manage cost-latency-quality trade-offs, and govern model risk. They also need professionals filling governance and red-team roles that did not appear on org charts three years ago. The center of gravity has moved from people who build models to people who wield them. That is a very different resume, and the candidate pool remains thin.

    Approximately 50% of US employers report difficulty finding qualified AI candidates, and Gartner research consistently identifies this shortage as the single largest roadblock for data and analytics teams. The challenge compounds with the pace of change: skills acquired at one organization may not transfer to another, and knowledge from six months ago can already be obsolete.

    Cybersecurity: A Skills Crisis, Not a Headcount Problem

    Six in ten organizations now report that skills gaps outweigh staffing shortages as their primary workforce challenge—a 20-point shift from just a year ago. The consequences are measurable: 27% of cybersecurity leaders report breaches directly tied to capability gaps, while 61% say team stress has increased over the past two years. The shortage is concentrated at the senior architect level. Professionals who can make sound security trade-offs under real constraints, rather than just read a dashboard, are exceptionally difficult to find. Attack surfaces have expanded with every SaaS addition, API, and AI agent deployed. Security teams manage a faster-moving threat landscape with the same AI tools that adversaries now use to build and revise attacks in under an hour.

    74% of organizations say AI is already impacting the size of their cybersecurity teams and the roles within them. Entry-level SOC analyst positions—the traditional training ground for future security architects—are among the most likely to be displaced as AI reshapes security operations.

    Risk Management and Automation: The Rising Tier

    Both risk management and business/IT automation have climbed into the top five hardest-to-fill roles for the first time. The reason is the same for both: AI has expanded the surface area of risk and the complexity of process automation simultaneously. GRC functions built for SOX and PCI compliance are not well positioned to address model risk, prompt injection, or third-party AI exposure. Organizations are now hiring for a discipline that is roughly five years old against a job description that is twenty years old. That gap defines the problem.

    On the automation side, there is no need for additional robotic process automation developers—that work has become a commodity. What organizations need are professionals who can assess a workflow and decide what to automate, what to retire, and what to redesign entirely. That combination—business analyst, process engineer, and technologist in a single professional—is rare and commands a significant salary premium.

    Software Engineering, DevOps, and the Midlevel Squeeze

    AI coding tools have not reduced demand for software engineers; they have changed its shape. A strong engineer with solid AI tooling now produces roughly what three engineers accomplished just a few years ago. Hiring is bifurcating toward experienced leaders who bring judgment and ownership, and toward junior talent that is AI-native from day one. The professionals in the middle—those whose primary value was execution rather than architecture—are finding demand for their profile contracting. For DevOps specifically, platform engineering is emerging as the growth function. The generic DevOps title is being absorbed into platform or site reliability engineering, with consolidation likely to continue over the next two to three years.

    Why This Matters

    The talent shortage in these roles is not resolving through traditional hiring. The professionals who can bridge AI fluency with domain expertise, risk literacy, and system-level thinking are naming their price, and organizations competing for the same small candidate pool are losing ground. The more productive response, as several technology leaders have confirmed, is internal upskilling. Strong engineers trained deliberately on AI platforms and governance frameworks have outperformed externally hired AI specialists in productivity and retention at multiple large enterprises.

    The organizations closing this gap are not doing so primarily through external hiring. They are investing in internal capability development, redesigning job descriptions around skills rather than credentials, and building structured pathways for engineers to grow into hybrid roles. The gap between organizations that act with that kind of intention now and those that continue chasing the same external candidates will only widen from here.