The National Payments Corporation of India (NPCI) has rolled out two major upgrades to the Unified Payments Interface (UPI) ecosystem: UPI Tap & Pay for contactless transactions and My UPI, an AI-driven customer support platform. Announced at the Global Fintech Fest 2026, these features aim to make digital payments faster, simpler, and more secure.
UPI Tap & Pay: Simplifying Everyday Transactions
With UPI Tap & Pay, users can make payments at compatible point-of-sale (PoS) terminals simply by tapping their smartphone. No need to open a specific UPI app — just unlock your phone and tap. The feature leverages Near Field Communication (NFC) technology to connect with the payment terminal.
Key details:
- Supports UPI payments and RuPay credit cards on UPI.
- Transactions up to Rs. 5,000 can be completed without entering a UPI PIN. For amounts above Rs. 5,000, PIN authentication is required.
- Designed to eliminate multiple steps from the traditional scan-and-pay process, making small, frequent payments quicker.
NPCI clarified that the Rs. 5,000 threshold applies specifically to the PIN-less Tap & Pay experience and should not be confused with other UPI transaction or wallet limits.
My UPI: AI-Powered Unified Dashboard
My UPI is an AI-powered customer support platform built on NPCI’s small language model, FiMI. It serves as a single-window interface for all UPI-related services, including:
- Access to payment information across multiple apps and banking relationships.
- Transaction support and security controls for rapid response to suspected fraud.
The platform simplifies management of UPI services, reducing the need to jump between different banking apps.
UPI’s Continued Growth
The new features arrive as UPI processes record-breaking transaction volumes. In August 2026 alone, UPI handled 24.51 billion transactions worth Rs. 29.82 trillion, underscoring the need for faster, more intuitive payment tools.
With Tap & Pay and My UPI, NPCI is positioning UPI to remain at the forefront of India’s digital payment revolution.