Tata Consultancy Services (TCS) and ABB have announced an expanded collaboration to transform ABB’s global network operations using AI. The multi-million, multi-year agreement marks the next phase of a 20-year partnership and will see TCS take on end-to-end network operations through an integrated network-as-a-service model.
Under the deal, TCS will design, integrate, and run ABB’s global network ecosystem as a secure, modern, and AI-driven service. The core initiative is ABB’s Future Network Model programme, an enterprise-wide effort to replace fragmented network environments with a standardized, centrally managed digital infrastructure. TCS will orchestrate ABB’s multi-vendor environment and deploy a centralized control framework that includes service integration and management (SIAM), a global network operations center, advanced security capabilities, and modernized LAN, WAN, and software-defined WAN systems.
“The Future Network Model represents an important milestone in reinforcing the digital foundation of ABB’s global operations,” said Alec Joannou, Group CIO at ABB. “Our association with TCS reflects a shared focus on delivery excellence, continuous enhancement, and building capabilities that can support our strategic priorities.”
Anupam Singhal, President of Manufacturing at TCS, added: “With AI embedded into the network operations model, supported by secure digital infrastructure and our deep domain expertise, we are bringing our ‘infrastructure to intelligence’ approach to build a resilient, intelligent network backbone. This engagement will enable network systems that can sense, adapt, and improve continuously.”
The expanded collaboration builds on two decades of joint transformational programmes, including consolidating multiple ERP systems into a unified SAP platform and accelerating cloud adoption. TCS expects the deal to improve user experience, enhance operational efficiency, strengthen security and compliance, and scale service delivery for ABB.