Tag: Zoho

  • Neat and Zoho Bring Cliq Video Meetings to Purpose-Built Conference Room Devices

    Neat and Zoho Bring Cliq Video Meetings to Purpose-Built Conference Room Devices

    Neat has entered a new partnership with Zoho to bring Zoho Cliq to Neat Open, making Neat the first hardware vendor to support the unified communications platform on purpose-built video meeting systems. The integration will give businesses a dedicated meeting room experience across Neat’s Generation 2 device portfolio.

    Zoho Cliq Joins the Neat Open Ecosystem

    Neat Open lets organizations run a range of collaboration tools and applications on Neat hardware. The platform already supports bring-your-own-device workflows, business apps, AI Notes, wireless content sharing, and other meeting functions. With the new integration, Zoho Cliq joins that ecosystem and becomes available on Neat’s current Generation 2 devices.

    Organizations that already use Zoho products will be able to launch meetings directly from room devices. The companies said the partnership will focus on businesses in India as well as customers in more than 150 markets where Zoho operates. IT teams will be able to deploy, monitor, and manage Zoho Cliq rooms through Neat Pulse alongside other Neat devices.

    Meeting, Scheduling, and Room Control Features

    Zoho Cliq on Neat devices adds features designed for office meeting rooms. Users can start a meeting with one tap from the room device, schedule a meeting, and reserve the physical conference room at the same time. The integration also includes in-room reactions, gestures, participant spotlighting, and waiting room controls for meeting hosts.

    Zoho Cliq is part of Zoho’s portfolio of more than 60 business products. The platform combines workplace messaging, channels, audio and video meetings, task tools, chatbots, and integrations with Zoho and third-party applications.

    Industry Voices on the Partnership

    Sandeep Mehra, Senior Vice President and General Manager of International at Neat, said the move gives customers more control over the tools they use in conference rooms. “Conference rooms should suit the way our customers work,” Mehra said. Adding Zoho Cliq to Neat Open gives organizations another option for managing meetings across workplace spaces.

    Jeri John, Program Director for Unified Communications at Zoho, said the partnership extends Zoho Cliq’s meeting experience to dedicated video devices. “Our partnership with Neat takes our Android TV experience further, bringing Zoho Cliq to purpose-built video devices,” John said. He added that Zoho customers will continue to have a choice of hardware while meetings and workplace messages remain covered by Zoho’s privacy and data management standards.

    First Look at InfoComm India 2026

    Neat plans to demonstrate the Zoho Cliq integration at InfoComm India 2026, scheduled for September 16–18 at the Jio World Convention Centre in Mumbai. Visitors can see the integration at booth E10, where Neat will show how Zoho Cliq operates on Neat hardware in a dedicated conference room setup, including meeting launch, scheduling, participant controls, and room management.

    Neat builds video meeting devices for workplace collaboration and supports platforms including Google Meet, Microsoft Teams, and Zoom. The company also offers flexible BYOD options for organizations using different communication systems. The Zoho Cliq partnership adds another platform to Neat Open as both companies continue to expand their workplace collaboration products.

  • Zoho Launches AI-Powered Classes 2.0 Across India with Support for 22 Languages

    Zoho Launches AI-Powered Classes 2.0 Across India with Support for 22 Languages

    Zoho has unveiled Zoho Classes 2.0, an advanced Learning Management System (LMS) that leverages artificial intelligence to simplify teaching and learning. The platform introduces a suite of new tools designed for students, teachers, schools, colleges, and universities. Notably, Zoho is offering the platform free of charge to government educational institutions across India.

    Originally launched during the COVID-19 pandemic as a tool for teachers to collect assignments online, Zoho Classes has evolved significantly based on educator feedback. Zoho Classes 2.0 now functions as a comprehensive learning platform that supports everyday classroom activities.

    AI Tools Enhance Teaching and Learning

    One of the standout features is the AI tutor, which only answers questions related to the subjects a student is studying. This ensures learners stay focused on their curriculum rather than receiving answers on unrelated topics. The platform also offers daily practice questions and rewards consistent learning through simple streaks.

    Teachers benefit from time-saving AI tools that can quickly generate lesson plans, course details, learning objectives, and classroom content. Educators can review and customize materials before sharing them with students, significantly speeding up lesson preparation.

    Another valuable addition is AI-based grading, which evaluates computer science assignments and prepares feedback for teachers. Teachers retain final control before releasing marks to students. Zoho states this feature can reduce hours of manual grading each semester, allowing educators to dedicate more time to student interaction.

    New Features for Schools and Colleges

    Educational institutions gain tools to streamline administrative tasks. Many schools and colleges must prepare reports for government and education authorities. Zoho Classes 2.0 helps collect course information and learning records, simplifying and accelerating report generation.

    The platform supports all 22 scheduled Indian languages, enabling students and teachers from diverse regions to use it comfortably. Zoho says the AI understands multiple Indian languages, making learning more natural for users.

    Safety features are also enhanced. The AI tutor restricts answers to classroom subjects, and schools can decide whether to enable AI features for students. The mobile app allows students to view saved lessons offline for a limited time, though full downloads are not available.

    Free Access for Government Institutions

    Zoho is providing Zoho Classes 2.0 at no cost to central and state government schools, colleges, and universities. Individual teachers can use it free for up to 100 students. Private institutions can subscribe for Rs 500 per teacher per month.

    With Zoho Classes 2.0, the company aims to make education more accessible and efficient. The platform reduces routine tasks for teachers, offers better learning support for students, and helps schools manage academic operations smoothly. Its intuitive AI features and multilingual support are expected to drive digital learning adoption across India in the coming years.

  • Leading CRM Certifications and Training Programs for 2026

    Leading CRM Certifications and Training Programs for 2026

    Customer Relationship Management (CRM) skills are in high demand as businesses seek to streamline sales, marketing, and customer service. Whether you’re starting out or advancing your career, the right certification can set you apart. Below are the top CRM courses and certifications to consider in 2026, covering major platforms like Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho.

    Salesforce Administrator Certification

    Build expertise in CRM administration, automation, reporting, workflows, and data management through one of the industry’s most recognized certifications. This credential validates your ability to manage Salesforce environments and optimize business processes.

    HubSpot CRM Certification

    HubSpot Academy offers free, beginner-friendly courses on customer management, sales pipelines, email marketing, reporting, and CRM implementation. This certification is ideal for professionals looking to master inbound sales and marketing techniques.

    Microsoft Dynamics 365 Fundamentals

    Gain foundational knowledge of Dynamics 365 CRM, customer engagement, sales, marketing, and service operations. This certification is tailored for organizations that rely on Microsoft’s ecosystem and want to standardize their CRM skills.

    Zoho CRM Training

    Master lead management, workflow automation, analytics, AI-powered features, and business process optimization using Zoho’s comprehensive CRM platform. This training suits small to mid-sized businesses seeking an affordable, customizable CRM solution.

    Sales and CRM Overview

    Understand CRM fundamentals, sales processes, customer lifecycle management, and relationship-building skills through beginner-friendly professional training. This course provides a solid foundation for anyone new to CRM systems.

    Customer-Centric CRM Strategy

    Learn customer retention, loyalty programs, customer experience strategies, and marketing automation to build long-term business relationships effectively. This course focuses on strategic application rather than platform-specific skills.

    CRM Integration and AI

    Explore AI-driven customer management, predictive analytics, CRM integrations, workflow automation, and intelligent personalization for modern business operations. This advanced coverage prepares you for the intersection of CRM and artificial intelligence.

    ServiceNow CRM Architect Certification

    Advance enterprise CRM architecture, implementation, and customer workflow expertise with ServiceNow’s latest expert-level certification. Designed for experienced professionals, this credential demonstrates deep architectural knowledge.

    Each of these certifications offers unique value depending on your career goals and preferred CRM platform. To stay competitive, consider combining a platform-specific certification with a strategy-focused course. For the latest updates and exclusive content, join our community channels.